Effective Date: July 10, 2026
County Plumbing Services (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit countyplumbingservice.com or contact us regarding our services.
1. Who We Are
County Plumbing Services is a UK plumbing and heating contractor established in 2001, providing plumbing, heating, and gas installation services for residential and commercial developments.
Website: countyplumbingservice.com
Email: info@countyplumbingservice.com
2. Information We Collect
We may collect:
Personal Information
- Name
- Email address
- Telephone number
- Company name
- Property address
- Project details
- Correspondence you send us
Technical Information
When visiting our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Referral source
3. How We Use Your Information
We use your personal data to:
- respond to enquiries;
- prepare quotations;
- deliver plumbing and heating services;
- manage customer accounts;
- communicate regarding projects;
- improve our website and services;
- comply with legal obligations;
- maintain business records.
We only process personal data where we have a lawful basis under UK data protection legislation.
4. Legal Bases for Processing
We process your information under one or more of the following lawful bases:
- Contract
- Legitimate interests
- Legal obligation
- Consent (where required)
5. Sharing Your Information
We do not sell personal data.
We may share information with:
- trusted subcontractors;
- suppliers;
- professional advisers;
- IT service providers;
- payment providers;
- legal or regulatory authorities where required by law.
All third parties are expected to protect your information appropriately.
6. Data Security
We implement reasonable technical and organisational measures to protect personal information against:
- unauthorised access;
- accidental loss;
- misuse;
- alteration;
- disclosure.
No online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- fulfil contractual obligations;
- comply with legal requirements;
- resolve disputes;
- maintain business records.
When data is no longer required, it is securely deleted or anonymised.
8. Cookies
Our website may use cookies to improve user experience and website performance.
Cookies may include:
- essential cookies;
- analytics cookies;
- functionality cookies.
Where legally required, we will request your consent before placing non-essential cookies on your device.
You can manage cookie preferences through your browser settings.
9. Your Rights
Subject to applicable law, you may have the right to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of your data;
- restrict processing;
- object to certain processing;
- request transfer of your data where applicable;
- withdraw consent where processing is based on consent.
Requests may be sent to:
info@countyplumbingservice.com
10. Marketing Communications
If you choose to receive marketing communications from us, you may unsubscribe at any time using the contact details provided in our communications or by emailing us directly.
11. Children’s Privacy
Our services are intended for adults and businesses.
We do not knowingly collect personal information from children under the age of 13.
12. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies before providing personal information.
13. International Transfers
Where personal information is transferred outside the United Kingdom, appropriate safeguards will be implemented where required by applicable data protection laws.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised effective date.
15. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
County Plumbing Services
Website: countyplumbingservice.com