Effective Date: July 10, 2026
Welcome to County Plumbing Services (“we”, “our”, “us”). These Terms & Conditions govern your use of our website, countyplumbingservice.com, and the plumbing, heating, and gas installation services we provide.
By accessing our website or engaging our services, you agree to these Terms & Conditions.
1. About Us
County Plumbing Services is a privately owned plumbing and heating contractor established in 2001, providing plumbing, heating, and gas installation services throughout the United Kingdom.
Company Name: County Plumbing Services
Website: countyplumbingservice.com
Email: info@countyplumbingservice.com
2. Our Services
We specialise in:
- Plumbing installations
- Heating installations
- Gas installations
- New-build residential developments
- Commercial plumbing projects
- Residential plumbing services
- Customer care and aftercare support
All gas work is carried out by appropriately qualified and Gas Safe Registered engineers where legally required.
3. Quotations
Any quotation provided is valid for the period specified within the quotation unless otherwise stated.
Quotations are based on the information available at the time and may be revised if:
- Project specifications change
- Additional work is requested
- Unforeseen site conditions arise
- Material costs significantly increase
A quotation does not constitute a binding agreement until accepted by both parties.
4. Booking and Contracts
Work will commence only after:
- acceptance of our quotation or agreement,
- scheduling of the project, and
- any required deposit has been received where applicable.
5. Customer Responsibilities
Customers agree to:
- Provide accurate information.
- Ensure safe access to the property.
- Obtain any permissions required before work begins.
- Notify us of known hazards or existing defects.
- Ensure utilities are available where necessary.
Failure to provide suitable access may result in delays or additional charges.
6. Payments
Invoices must be paid within the payment terms stated on the invoice unless otherwise agreed.
Late payments may result in:
- suspension of ongoing work;
- additional recovery costs where permitted by law; and
- statutory interest where applicable.
Ownership of supplied materials remains with County Plumbing Services until payment has been received in full.
7. Changes to Work
Any variation requested after work has commenced may:
- affect project costs;
- extend completion dates; and
- require written approval before additional work proceeds.
8. Completion Dates
We make every reasonable effort to complete projects within agreed timescales.
However, delays caused by factors outside our reasonable control may occur, including:
- severe weather;
- supply chain shortages;
- customer-requested changes;
- site access restrictions;
- third-party contractors.
We shall not be liable for delays arising from such circumstances.
9. Warranty
We aim to deliver workmanship of a high professional standard.
Where applicable, workmanship warranties apply only to work carried out by County Plumbing Services and do not cover:
- misuse;
- accidental damage;
- unauthorised alterations;
- poor maintenance;
- manufacturer defects covered separately by manufacturers.
Manufacturer warranties remain subject to the manufacturer’s own terms.
10. Health & Safety
Our team follows comprehensive health and safety procedures and complies with relevant UK legislation.
Customers must not interfere with installed safety equipment or create unsafe working conditions.
11. Liability
Nothing within these Terms excludes liability where exclusion is prohibited by law.
Subject to applicable law, County Plumbing Services shall not be liable for:
- indirect losses;
- consequential losses;
- loss of profit;
- business interruption;
- delays beyond our reasonable control.
Our total liability shall not exceed the value of the services supplied unless otherwise required by law.
12. Intellectual Property
All content published on this website, including:
- text;
- graphics;
- logos;
- photographs;
- branding; and
- design,
is owned by or licensed to County Plumbing Services and may not be copied or reproduced without written permission.
13. Website Use
You agree not to:
- use the website unlawfully;
- attempt unauthorised access;
- upload malicious software;
- interfere with website functionality;
- copy website content without permission.
14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, security, or privacy practices.
15. Force Majeure
We shall not be responsible for failure or delay resulting from events beyond our reasonable control, including:
- natural disasters;
- industrial disputes;
- utility failures;
- government restrictions;
- pandemics;
- material shortages.
16. Complaints
We are committed to providing excellent customer service.
If you have a complaint, please contact:
Email: info@countyplumbingservice.com
We will make reasonable efforts to resolve complaints promptly and fairly.
17. Privacy
Our handling of personal information is governed by our Privacy Policy.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
The latest version will always be published on this website.
Contact
County Plumbing Services
Website: countyplumbingservice.com